StreamServe, founded in Sweden in 1997, quickly gained recognition for its innovative solutions in enterprise document output and customer communications management. In 2010, OpenText, a Canadian leader in information management, acquired StreamServe and integrated it into its Customer Experience Management (CEM) suite.
Rebranded as OpenText StreamServe, the solution evolved to offer more scalable and flexible options for optimizing document-driven processes and enhancing customer engagement.
In 2016, OpenText further expanded its CCM capabilities by acquiring Exstream from HP. StreamServe’s features were integrated into Exstream, creating a unified, powerful platform for managing both high-volume document generation and on-demand communications. Today, it is branded as OpenText Exstream Server Edition, while the newer version is OpenText Exstream Cloud Edition.
The platform’s integration capabilities allow businesses to seamlessly incorporate it into existing systems without the need for custom builds. It offers enhanced document automation, personalization, and multi-channel delivery, boosting operational efficiency. This unified approach ensures consistent messaging, compliance with industry regulations, and a superior customer experience, all while delivering significant time and cost savings. OpenText Exstream/StreamServe remains a critical tool for businesses seeking to centralize and automate their communications strategy.
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StreamServe enables businesses to provide clear, concise, and relevant communications that improve customer satisfaction and foster loyalty.
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Automating document creation and distribution processes reduces manual labor, cuts down on errors, and speeds up the delivery of critical communications.
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By consolidating communications across different channels and reducing reliance on print materials, StreamServe helps businesses lower operational costs while enhancing the customer experience.